HELP

Q: Can I download videos / audios to my computer?

A: No.  In order to make our content viewable in almost any operating enviorment we had to select a format that is common to almost all computers. By streaming flash for our videos (which is "standard issue" on nearly every computer.) we now provide the simplest, cleanest and most enjoyable experience.

* Visitors won't have to click and guess.
* No external program such as Quicktime, Windows Media or Real required.
* 98% of visitors won't have to do anything special to play our media.


Q: I'm having trouble viewing CardKiller videos, what do I do?

A:  You need to update your web browsers flash plug-in click here to update or intall the flash player


Q: Can I make a video for CardKiller?

A: Yes. contact us via our contact form for details

Q: How can I change my payment method or other types of account management?

A: This can be done inside the members area on your account page


Q: Can I access CardKiller from another computer other than the one I signed up from?

A: You can access CardKiller from any computer with access to the Internet.


Q : If I cannot pay by credit card or paypal, can I transfer? How?

A: Yes. You can transfer through PokerStars, Full Tilt and Ultimate Bet but your payment must be for at least 2 months.
If you would like to pay via transfer: use our contact us form and select Payment Question.include your site screen name, site the transfer will be done at and the username you would like to use for your CardKiller account. You will be granted the necessary access after verification of funds.


Q: Can I change my Name, User Name, Password, or e-mail address?

A: You can only change your Password and email address at this time.